When it comes to communicating with our modelling agency, you don’t ever need to worry about chatting with a bot because MD is a team of real people. Our human approach to our modelling processes means that we take a hands-on approach and provide elite services for clients looking to hire models and everyday people looking to become a model.
Modelling isn’t just about looks. It digs deeper than that where verbal communication with all our applicants is an essential approach to our onboarding process.
Why is it so important? We’ll explain right here:
Communication builds rapport
We aim to establish a connection with applicants and to do this we need to speak to them directly as opposed to pumping across a series of automated texts, emails or letters. We’re all about building that connection deeper bringing value to our customer service and letting them know there’s a voice at the other end of the phone. We also offer applicants to visit our HQ based in Norwich if they wish to speak to our team in person.
Understanding their background
We take that extra step and learn about who our applicants are. Their background, experiences and hobbies help us understand their world, their vision and goals.
Increases networking
It’s great to keep verbal communication alive, particularly in our digital age where most facilities are moving towards written communication. Although there’s nothing wrong with this, MD knows that verbal communication can open the door to a world of networking – collaborating with us, our clients and additional teams such as production companies.
Broadens perspective and builds compassion
When we chat to our applicants we learn and expand our perspective, fostering empathy by getting to know who they are rather than them just being another model in our books.
The takeaway
Nothing beats a nice chat over a warm cuppa or having a chat on the phone. What’s important is the real-time conversations we have with our new applicants to let them know we are a real team and we’re ready to help.
If you’re a new applicant interested in chatting with us, call us today on 0844 334 000, and if you’d like to visit us, our team can arrange for this too. We look forward to it!
